The key points of this article are:
- Hackers are becoming more sophisticated in their attempts to access personal information.
- A viewer reported a scam where a fake Windows Defender screen appeared, prompting them to call a number.
- The scammer attempted to take control of the viewer’s computer and asked for money to fix fake issues.
In response to this scam, the article provides some cyber security tips:
- If a full-screen popup appears, hitting the escape key or using the Windows key can usually solve the issue.
- If a hacker takes control of your computer, turn off Wi-Fi and disconnect from the network.
- Get anti-virus software to scan for and remove malware that could have been installed by the hacker.
- Change all passwords on a different device to protect personal and financial information.
The article concludes by offering the opportunity for readers to submit consumer questions to Jeff Rossen.
This summary highlights the increasing threat of hackers and provides practical advice for protecting personal information and avoiding scams.