Adrian Johnson
TLDR:
- U.S. auto dealers faced a cyberattack-induced software outage from CDK Global.
- Despite the disruptions, market research firm Cox Automotive predicts sales will rebound in July.
U.S. auto dealers grappled with a cyberattack-led software outage on Monday, impacting over 15,000 retail locations. The outage, affecting CDK’s dealer management system, has slowed down the auto retail industry. A hacking group called BlackSuit is reportedly behind the attack on CDK, and the company is working on restoring systems. While market researchers anticipate a rebound in sales, some large auto dealers like AutoNation and Lithia Motors have already experienced operational disruptions. Various dealers have resorted to manual processes to conduct business, with potential risks to late-June U.S. auto sales volume being flagged by analysts. The hackers have demanded ransom, and some dealers hope for a swift resolution with CDK paying the ransom.
Full Article:
U.S. auto dealers are facing a cyberattack-induced software outage, impacting over 15,000 retail locations that rely on CDK Global’s dealer management system. The outage, which has significantly slowed down the auto retail industry, is attributed to a hacking group called BlackSuit. CDK is working to restore its systems, with market research firm Cox Automotive predicting a rebound in sales in July despite the disruptions.
Large auto dealers like AutoNation and Lithia Motors have reported operational hits due to the outage. While some dealers have resorted to manual processes, Citi analysts have highlighted potential risks to late-June U.S. auto sales volume. Hackers demanding ransom have further complicated the situation, with some dealers hoping for a swift resolution.
