London transport hobbled by ongoing cyber attack, passengers face delays

September 8, 2024
1 min read





TLDR:

Transport for London (TfL) is currently experiencing an ongoing cyber incident that has affected its computer systems. The organization has restricted online services and access to some live travel information. Despite this, there is no evidence that customer data has been compromised and there is currently no impact on transport services. TfL is working with authorities to investigate the incident and is keeping customers updated as they respond to the situation.

Article Summary:

Transport for London (TfL) has been impacted by a cyber attack, leading to restrictions on online services and limited access to live travel information. The organization reassures the public that there is no evidence of compromised customer data and no impact on transport services.

Key Points:

  • TfL’s online services are restricted due to a cyber incident
  • No evidence of compromised customer data and no impact on transport services

TfL has implemented measures to limit access to certain services, including live travel information and the photocard portal for travel concessions. While essential bookings for the Dial a Ride service are available by phone, the organization is working to restore full service soon.

Shashi Verma, TfL’s chief technology officer, assures customers that internal measures are in place to address the incident and investigations are ongoing with the National Crime Agency and the National Cyber Security Centre.

The public is encouraged to stay informed as TfL continues to provide updates on the situation and appreciates the patience of customers and staff as they respond to the cyber incident.


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