CDK Global cyberattack leaves car dealers stranded and frustrated

TLDR:

• CDK Global cyberattack on car dealerships causing major disruptions in sales operations
• 15,000 dealerships impacted, including high-end luxury dealers like Celebrity Motor Car Company

Car dealerships across the U.S. are facing significant challenges due to a cyberattack on CDK Global, a software provider for their operations. The attack has caused businesses like Celebrity Motor Car Company to be completely shut down, unable to process paperwork or transactions. The outage is affecting sales, with customers unable to take possession of vehicles. Dealerships are struggling to operate without CDK’s dealer management system, relying on manual processes that are slower and more complicated. The financial repercussions are expected to be substantial, with businesses like Pohanka Automotive Group facing revenue losses. While CDK works to restore services, dealerships are scrambling to find alternative ways to continue serving customers and complete transactions. Legal action is being considered, highlighting the serious impact of this cyberattack on the automotive industry.