Columbus’ communication blasted by cybersecurity experts for handling cyber attacks

TLDR:

• Columbus City Hall criticized for lack of communication following ransomware attack
• Experts recommend proactive communication with the public to educate them on the incident

Experts are criticizing Columbus City Hall’s response to a ransomware attack that occurred on July 18. Shawn Waldman, CEO of Secure Cyber, stressed the importance of communicating with the public about the incident and providing education on data compromise. Mayor Andrew Ginther has dismissed speculation about the attack, but cyber security experts believe it is vital to keep the public informed. Waldman advises conducting regular press conferences to update the public and encourage transparency. With a shortage of cyber security experts in local governments, the risk of data leakage remains high even after a ransom is paid. City employees are advised to take precautionary measures such as locking credit and utilizing monitoring services. The Columbus police union is assisting members who have experienced financial discrepancies due to the hack.