CrowdStrike’s treat: Partners get $10 Uber Eats gift cards

July 25, 2024
1 min read


TLDR:

  • CrowdStrike sent partners $10 Uber Eats gift cards after a mass IT outage.
  • The gift cards were flagged as fraud by Uber due to high usage rates.

Full Article:

CrowdStrike, a cybersecurity firm, issued $10 Uber Eats gift cards to its partners as a gesture of gratitude following a global IT outage last week. The company’s Accelerate Program partners received the vouchers to thank them for their extra work during the aftermath of the crash. The gift cards were flagged as fraud by Uber due to the high usage rates, causing frustration among some recipients.

Screenshots shared by an anonymous source at a cloud reseller show the initial email from CrowdStrike’s chief business officer, Daniel Bernard, expressing thanks and apologies for the inconvenience caused by the incident. The email included technical updates and a QR code for Uber Eats. Despite some initial issues with redemption, follow-up emails were sent to rectify the situation and provide working vouchers.

The IT outage caused disruptions worldwide, impacting various industries. CrowdStrike attributed the incident to a defect in a Windows update. While businesses affected by the outage are seeking to recover their losses, CrowdStrike is only required to refund subscription fees to customers under their terms and agreements.

In conclusion, the mass IT outage led to CrowdStrike’s gesture of sending gift cards to partners as a token of appreciation, highlighting the importance of cybersecurity resilience in today’s digital landscape.


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