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Key points:
- The Ohio Lottery experienced a cybersecurity incident on December 24, 2023.
- As a result of the incident, the Ohio Lottery has been unable to cash tickets above $599.
- The incident did not affect Ohio Lottery games or their technology systems.
- The Ohio Lottery is working to restore cashing options in the near future.
- Consumers have 180 days to claim their prizes.
On December 24, 2023, the Ohio Lottery experienced a cybersecurity incident which has caused issues with cashing tickets that are above $599. The Ohio Lottery quickly engaged professionals to investigate and assess the impact of the incident. While the investigation is ongoing, the Ohio Lottery has assured consumers that if any consumer data was compromised, they will take measures to assist with credit monitoring and protect Ohioans. The incident did not impact Ohio Lottery games or their technology systems, and it is safe to continue purchasing tickets.
In the meantime, winners of tickets over $599 can mail their tickets to the Ohio Lottery Central Office for payment. The Ohio Lottery is actively working to restore all cashing options as soon as possible. Consumers have 180 days to claim their prizes from the drawing date or the closing date of scratch-off games. To verify the last date to claim a prize, consumers can visit the Ohio Lottery’s website.
It is important to note that the Ohio Lottery is taking this cybersecurity incident seriously and is prioritizing the integrity of their games. They are committed to resolving the ticket cashing issues and ensuring that consumers receive their prizes.
