Cyber attack causing delays at pharmacies across the country

February 23, 2024
1 min read



Pharmacies Nationwide Experiencing Delays Due to Cyberattack – Summary

TLDR: Pharmacies Nationwide Experiencing Delays Due to Cyberattack

  • Cyberattack on UnitedHealth’s technology unit, Change Healthcare, causing delays and disruptions in pharmacies nationwide
  • Several pharmacy chains experiencing disruptions, including an inability to process insurance claims

Pharmacies across the U.S. are facing delays and disruptions due to a cyberattack on UnitedHealth’s technology unit, Change Healthcare. The attack, believed to be carried out by a suspected nation-state associated cybersecurity threat actor, caused issues with processing insurance claims and other systems. Change Healthcare, a Tennessee-based provider of healthcare billing and data systems, is working with experts to address the issue.

The incident, which started on the U.S. East Coast, prompted Change Healthcare to disconnect its systems to prevent further impact on partners and patients. The FBI, the Department of Health and Human Services, and the Cybersecurity and Infrastructure Security Agency are involved in the investigation. While the nature and origin of the attack have not been confirmed, various pharmacy companies have warned customers to expect delays until the matter is resolved.

This cyberattack highlights the vulnerability of healthcare systems to cyber threats and underscores the importance of robust cybersecurity measures. Customers are advised to be patient as pharmacies work to resolve the disruptions caused by the attack.


Latest from Blog

Cyber insurance changes shape of security for good and bad

TLDR: Key Points: Cyber-insurance landscape is shifting to encourage greater cyber resiliency Rising costs of cyberattacks are prompting insurers to re-examine underwriting How Cyber-Insurance Shifts Affect the Security Landscape The article discusses