Did February’s healthcare cyber attack impact you? – Tri-State Alert

TLDR:

Consumers affected by the February cyber attack on Change Healthcare are urged to take steps to protect their personal information by monitoring accounts, signing up for credit monitoring, and requesting a fraud alert. Pennsylvania Insurance Department is offering resources and assistance for those impacted, and urges affected individuals to contact the dedicated call center for support services.

Full Article:

The Pennsylvania Insurance Department is reminding Pennsylvanians to exercise caution and urging consumers take action to protect their personal information from identity theft, especially consumers who may be affected by the February cyber-attack on Change Healthcare, a subsidiary of UnitedHealth Group. The Insurance Commissioner emphasized the importance of consumer protection and provided information on resources available to those impacted by the breach.

Consumers can visit the dedicated website of UnitedHealth Group for information on available resources and support services, including free credit monitoring and identity theft protection for two years. It is recommended that affected individuals check their accounts, monitor financial activities, sign up for credit monitoring, and request a fraud alert from credit bureaus to prevent identity theft.

In March, the Pennsylvania Insurance Department called for flexibility in administering healthcare benefits in response to the cyber-attack on Change Healthcare. With over 150 million customers potentially impacted by the breach, PID continues to monitor the situation and communicate with insurers to ensure responsiveness and dialogue among affected parties.

Act 2 of 2023, effective December 11, 2023, requires insurance licensees to take specific actions to safeguard consumers’ information. The Act establishes standards for data security, cybersecurity investigations, and notification to the Commissioner of cybersecurity events. Pennsylvanians experiencing healthcare service delays or issues related to the cyber attack are encouraged to contact the Bureau of Consumer Services at 1-877-881-6388 or submit a complaint to the Office of the Attorney General.