binarypublishHigher education institutions in Australia are predicted to concentrate their ICT investment in four key areas in 2024. The first area of focus will be enhancing the student experience. Universities will pay more attention to providing personalised and curated learning experiences to increase student engagement and retention. Secondly, institutions will develop the student journey, transforming universities from a one-time experience into lifelong learning opportunities. Micro and remote courses will become more popular, and universities will invest in the systems and processes needed to maintain connections with students and alumni. Third, universities will adopt and manage artificial intelligence (AI). Policies regarding students’ use of AI will require strong plagiarism detection solutions. AI-powered applications will also be deployed to enhance the student experience and simplify navigation of campuses and curricula. Finally, safeguarding systems and data will be a priority for universities. With the risk of cyber-attacks increasing, universities will leverage AI and machine learning to strengthen their cybersecurity posture and protect staff and student data. By investing in these areas, universities hope to provide a better educational experience and strengthen their competitive position.
iTWire: Brighter paths, safer campuses – Higher ed’s tech investments in 2024
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