Tewkesbury Borough Council cyber attack causes major disruptions

TLDR:

Tewkesbury Borough Council declared a major incident following a cyber attack. Council systems were shut down, and an investigation is ongoing. Services for vulnerable residents remain a priority.

Key Points:

• Tewkesbury Borough Council faced a major incident and shut down systems after a cyber attack.
• Investigations are ongoing, and council staff are working with national cyber security and fraud agencies.

A major incident was declared by Tewkesbury Borough Council following a cyber attack that prompted the shutdown of council systems. Chief executive Alistair Cunningham reassured the public that there was no evidence of data removal or exfiltration. The council is currently investigating the attack in collaboration with national cyber security and counter-fraud agencies. Ensuring services for vulnerable residents is a top priority for the council, with staff focusing on re-establishing phone lines and providing assistance. While some services remain operational, the council urges patience from residents as they work to recover from the attack and determine its extent. Several locations have been designated for residents to speak with council staff in person, emphasizing the importance of accessible communication during this time. To stay updated on the situation, residents are encouraged to follow BBC Gloucestershire’s social media platforms.