TfL halts data feeds due to cyber-attack repercussions

TLDR:

• Transport for London is facing ongoing cyber-attack.
• They have cut live data feeds to travel apps and restricted access to online services.

Transport for London (TfL) is currently dealing with the fallout of an ongoing cyber-attack, which has led to the organization cutting live data feeds to travel apps such as Citymapper and TfL Go. As a result of the attack, access to some online customer services has also been restricted. The Dial-a-Ride service for disabled travelers was temporarily halted, but has since been partially restored. TfL has limited online access to services like journey history for registered contactless cards and photocard registrations. Industry experts believe the attack may be ransomware-related, but TfL has not confirmed this. Internal measures have been put in place to limit network access, and TfL has assured customers that travel services have not been affected and there is no evidence of customer data compromise. Despite challenges, TfL’s response to the attack suggests they have an incident response plan in place, which other organizations should learn from.

Key Points:

• Transport for London grappling with ongoing cyber-attack
• Live data feeds to travel apps cut and online services restricted