ManageEngine: Forrester Wave reports crown ‘Strong Performer’ title.

ManageEngine, the enterprise IT management division of Zoho Corporation, has been classified as a ‘Strong Performer’ in two reports by Forrester Wave. The reports, which evaluate the leading vendors in the market, provide a purchasing guide for organisations and technology professionals. ManageEngine’s solutions, ServiceDesk Plus and Endpoint Central, have been instrumental within the LPW Group’s infrastructure, improving automation and security measures. The company’s products are designed to work together to help businesses overcome modern-day challenges and achieve their highest-priority business outcomes, from digital transformation to improved employee experiences. In the Forrester evaluation, ManageEngine achieved top scores in OS support, application management, innovation, pricing flexibility, and transparency. Endpoint Central was recognized for integrating classic security features with management capabilities, driving security and IT operations convergence. ManageEngine’s IT service management platform, ServiceDesk Plus, was also commended for its beneficial features, including single-touch workflow automation and blended conversations.