ManageEngine shines as ‘Strong Performer’ in Forrester Wave assessments.

December 28, 2023
1 min read
  • ManageEngine has been recognised as a “Strong Performer” in the Forrester Wave reports for Unified Endpoint Management (UEM) and Enterprise Service Management (ESM).
  • The company scored highly in OS support, application management, innovation, pricing flexibility, and transparency.

ManageEngine, the enterprise IT management division of Zoho Corporation, has been recognised as a “Strong Performer” in two categories in the Forrester Wave reports. The company received this recognition in the Unified Endpoint Management (UEM) and Enterprise Service Management (ESM) reports. In the UEM evaluation, ManageEngine scored highly in the areas of OS support, application management, innovation, pricing flexibility, and transparency. The Forrester Wave reports are widely respected in the industry and provide valuable insights for technology professionals and organisations looking to make purchasing decisions.

ManageEngine’s Endpoint Central and ServiceDesk Plus were particularly highlighted for their efficiency in operations. The integration of these platforms streamlines operations and improves efficiency, freeing up resources for more strategic initiatives. The integration also enhances security measures and incident management, creating a robust defense against potential threats.

Rajesh Ganesan, President at ManageEngine, expressed delight at the company’s recognition and stated that it validates their path of integrating solutions to deliver a comprehensive digital enterprise management platform. Forrester also praised ManageEngine’s innovative approach, demonstrated by multiple new product releases, increased engineering headcount, and high revenue growth.

ManageEngine has continuously focused on advancing the capabilities of Endpoint Central, particularly in matters of security. Recent introductions like Endpoint Privilege Management, Data Loss Prevention, anti-ransomware, and next-generation antivirus indicate the company’s commitment to delivering a well-rounded endpoint protection platform.

In addition to the UEM recognition, ManageEngine’s IT Service Management platform, ServiceDesk Plus, was also recognised in the Enterprise Service Management report. The platform introduced two novel features, single-touch workflow automation and blended conversations feature, that assist service teams in automating complex processes and crafting meaningful conversation workflows.

Overall, ManageEngine’s recognition as a “Strong Performer” in the Forrester Wave reports highlights the company’s commitment to delivering innovative and efficient solutions in the areas of endpoint management and service management. With their focus on security and continuous product advancement, ManageEngine is well-positioned to meet the needs of technology professionals and organisations in a rapidly evolving landscape.

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